# Move 37: How Agentic AI Turns Back-Office Drudgery into Bold Process Breakthroughs

Source: https://dinand.com/publications/move-37/
Author: Dinand Tinholt
Published: 2026-04-29

> Why the larger opportunity in agentic AI is not polishing an inherited workflow, but questioning whether the workflow should exist in its current form.

Article overview

Using AlphaGo’s unexpected Move 37 as a metaphor, this Capgemini perspective argues for redesigning back-office work around new capabilities rather than using AI only for incremental efficiency. It focuses on a change in framing: begin with the outcome and the decisions involved, then ask what a process would look like if it were designed now.

[Read the full article on Capgemini ](https://www.capgemini.com/insights/expert-perspectives/move-37-how-agentic-ai-turns-back-office-drudgery-into-bold-process-breakthroughs/)

This page is a short editorial overview. The original publication contains the complete article and any later updates.

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